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Are you getting the message "Your Login session has timed out or you are not logged in". Here is the solution.

If you are using Internet Explorer clear the cache of your browser by following the instructions below :

If you are using Netscape then follow these steps to resolve the issue:

If you have performed the above steps and you are still not able to login, then ensure that the cookies are enabled in your browser. To do so follow the instructions mentioned below :

Alternatively, if you are using Windows 2000 / Windows XP and have performed the above steps and you are still unable to login, then proceed as follows :

If the problem still persists then try logging in to Batchmates from some other machine.

Feel free to contact us at support@batchmates.com if you have any further queries.